Delivery / Set up FAQs

Q: How much is DELIVERY? *Must be within 15miles*

A: Delivery fee is $30 for (WILL/DUPAGE county )

$45Cook county delivery

If your located somewhere different price will vary CONTACT US.

The delivery fee covers just a portion of what we pay our delivery crew and includes the cost of:

Driving to your party.
Labor for dropping/picking up the equipment.
Driving back to the warehouse.
Driving back to your party at pickup time.
Diving back to the warehouse to drop everything off

We deliver, set-up (additional fee), and pick-up all rentals. Will call 24-48hr prior to give time frame of when driver will arrive

Q: What if I have issues with my items? Or what if something is damaged or bounce house not working properly?

A: Our drivers make sure they are functioning when they drop off. If you have issue after reach out to us by 5pm after we drop off and we will replace and/or swap out whatever it is. Most cases of bouncer starts to deflate just tighten the hose to the blower. If not brought to our attention within this time no credits/refunds will be issued.

Q: Do you do late night pick up?

A: Yes for an additional fee of $40 for any rental that needs to be picked up after 9:00pm.

Q. How Much is Set up?

A. For Bounce houses and tents the set up is FREE.

Q: What time do you deliver?

A: We typically try and deliver between 8am-12pm Times will vary on orders for the day, location, and size of delivery. But other times can be arranged just call 331-803-0840. *** If our driver attempts to deliver and no one answers or comes to door within 15 minutes you will only be refunded 25% of order cost and ***Delivery fee WILL NOT be Refunded

Q: Do you set up?

A: Yes. We set up Tents and bounce houses. Tables and chairs are dropped off IN front or side of house. Back yard drop offs are extra fee.

Q: Do you drop off at Residential homes?

A: Yes. We will drop off Tables and Chairs in a driveway, backyard (Extra $20) , or another secure area of your choice. This is also where we will pick up the items after the duration of your rental.

Q: Do you drop off at parks?

A: Yes for a fee. We will not bring items further then 25 yards from parking lot. Parks have limited access for our vehicles to get to most party areas.

Q: How long is a typical rental.

A: Most of our items are an 24hr rental. If you need longer just call/text us and we will work with you! 331-803-0840

Q: Do you deliver to parks?

A: Yes for a fee, most parks don't have a nearby power source. No worries we have generators available for rent